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Remote Services

Remote Services unlocks insights about your equipment's performance and allows for real-time remote diagnosis and trouble shooting. The DriveLink module alerts the user about changes in the parameters of the machine and allows you to preempt failure by a timely service intervention. Do you want to be data driven instead of reactively managing your equipment?
Remote Services unlocks insights about your equipment's performance and allows for real-time remote diagnosis and trouble shooting. The DriveLink module alerts the user about changes in the parameters of the machine and allows you to preempt failure by a timely service intervention. Do you want to be data driven instead of reactively managing your equipment?

Dieseko Group offers a data logging and condition monitoring system (DriveLink) for Power Packs and Side Grippers. This feature is available for new equipment and as an aftermarket version in all MD4 equipped Power Packs. All new Power Packs and Side Grippers are equipped with the required Drivelink Dongle and software update. This easy to install system provides remote services to assist with remote assistance.

The aftermarket version can easily installed on location or when the Power Packs is brought to Dieseko Group for maintenance. The installation of the hardware can be done by your own mechanics. Installation time is about 1 hour.

Introduction to Dieseko Group’s remote services

DriveLink is primarily real-time. A limited number of parameters can be logged in a datalog; however, this should be seen as secondary functionality. The product is primarily intended to monitor in real time with the customer and to troubleshoot and/or diagnose machine malfunctions, as well as to change the parameters of the Power Pack remotely. (change flow, pressure, and setpoint settings, for example, when changing attachments).

IoT on Vibratory Hammers

Dieseko is developing innovative measurement technology in remote service and remote diagnostics. Drivelink is now available for Side Grippers but will soon be available for our Vibratory hammers. DriveLink then measures the frequency and verticality of the hammer during driving. The set provides real-time data and immediate performance readings. The data allows you to optimize your piling process and maximise the equipment’s performance on the construction site. Using PowwerLink extends the lifetime of the equipment as well as the operator can ensure the equipment is not worked to exceed its design parameters.

ICE 8SG Remote services

Also available as an aftermarket version

The main features of DriveLink are:

  • Remote assistance
  • Realtime overview of equipment parameters
  • Changing the equipment parameters
  • Installation of software updates

All above features are on demand. Only if the local operator gives permission or SMR department can make changes.

The main benefits of DriveLink are:

  • Remote troubleshooting search reduces or eliminates the travel time or costs of the SMR mechanics
  • Remote troubleshooting ensures an accurate preliminary diagnosis, so that the SMR mechanic can be sent on the road better prepared and the fault is resolved faster (higher first time fix rate)
  • Faults are resolved faster thanks to the remote access technology
  • Increase of Overall Equipment Effectiveness (OEE)
  • The on-machine communication interface shortens troubleshooting (no additional laptop or diagnostic equipment required)

 

More information about this innovation

Download the DriveLink leaflet

Discover

Jos Hardeman

Senior Sales Area Manager - Mid-Europe, Scandinavia, UK

+31 (0)6 20 61 20 19

Email me

Marion van den Akker - Dieseko Group

Marion van den Akker

Area Manager BeNeLux

+31 (0)6 12 87 69 83

Email me

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